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COLLECTIONS! IT’S MY MONEY ANYWAY! by Eugene Alexander, Ed.D.

Humorous anedcotes & effective procedures about fee collection. A must for professionals.

Excerpt

INTRODUCTION

A vast segment of our population earns its fees through service performance. Painters, plumbers, movers, and the like are paid at the time the service is performed. Doctors, dentists, lawyers, and their ilk are reluctant to deny service when a client is unable to pay ‘up-front’, but there is an expectation that payment will be forthcoming. All of the above service personnel are joined by ‘corporate’ service organizations such as employment agencies, lawn-care providers, artists, and home renovation contractors. All charge a fee for service. All earn their fees. All expect to be paid.
Collecting the fee owed for a service rendered is not always easy for a variety of reasons: Not everyone who uses service organizations or service providers has the money to spend in advance of using the service. Not everyone who has the money is inclined to pay for the service. Not every user of services is honest.
Everyone – from time to time – needs ideas on ‘how to’ collect… legally, effectively, peacefully.
It’s My Money, Anyway! is told in narrative form, providing examples of ‘how to’ routines, forms, and letters which are examples of successful and not-so-successful collection activities. Case examples, offered in story form, enable the reader to learn the detail, consistency, and repetitiveness of ‘follow-through.’ Finally, in a series of appendices, there are actual examples of letters and forms to serve as a primer.
If indeed “It Is My Money, Anyway”, that money cannot be forfeited. It cannot be given away. Read how one small service organization collected its fees for almost two generations…with hard work, an excellent attorney, and great patience.

Read more about COLLECTIONS! IT’S MY MONEY ANYWAY! and Eugene Alexander, Ed.D. HERE.

Copyright 2008 Eugene Alexander, Ed.D.. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, recording or otherwise, without the prior written permission of the author.

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